Key Account Manager (Leading BPO )

Job Description

Position: Key Account Manager (Leading BPO )
Job Purpose: Responsible for serving as the link of communication between key customers and internal teams.
Job Location: Navi Mumbai
Reports To: Business Head
Team Reporting: Individual Contributor
Key Responsibilities &  Accountabilities
  • Develop trust relationships with a portfolio of major clients.
  • Acquire a thorough understanding of key customer needs and requirements.
  • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
  • Serve as the link of communication between key customers and internal teams.
  • Play an integral part in generating new sales that will turn into long-lasting relationships.
  • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

Knowledge / Experience / Skills

  • Proven experience as key account manager in a BPO.
  • Experience in sales and providing solutions based on customer needs.
  • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
  • Only Female Candidate with  Pleasant Personality will be considered.

Offered Compensation

Upto 6 LPA