Position: Key Account Manager (Leading BPO )
Job Purpose: Responsible for serving as the link of communication between key customers and internal teams.
Job Location: Navi Mumbai
Reports To: Business Head
Team Reporting: Individual Contributor
Key Responsibilities & Accountabilities
- Develop trust relationships with a portfolio of major clients.
- Acquire a thorough understanding of key customer needs and requirements.
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
- Serve as the link of communication between key customers and internal teams.
- Play an integral part in generating new sales that will turn into long-lasting relationships.
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
Knowledge / Experience / Skills
- Proven experience as key account manager in a BPO.
- Experience in sales and providing solutions based on customer needs.
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
- Only Female Candidate with Pleasant Personality will be considered.
Upto 6 LPA