Job Description

Position: Key Account Manager (Leading BPO )

Job Purpose: Responsible for serving as the link of communication between key customers and internal teams.

Job Location: Navi Mumbai

Reports To: Business Head

Team Reporting: Individual Contributor

Key Responsibilities &  Accountabilities

• Develop trust relationships with a portfolio of major clients.
• Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Serve as the link of communication between key customers and internal teams.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

Knowledge / Experience / Skills

• Proven experience as key account manager in a BPO.
• Experience in sales and providing solutions based on customer needs.
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
• Only Female Candidate with  Pleasant Personality will be considered.

Offered Compensation

Upto 6 LPA